Puraseva Mobile Application Features and Usage

The Puraseva app has totally 8 sub applications and list is as follows:

1. Grievances
2. Property Tax
3. Vacant Land Tax
4. Water Charges
5. Building Plan Approval
6. Building Penalization Scheme
7. Citizen Charter
8. SOS

How to download Puraseva App from Google Store

• Check for Google Play store image on your android smart phone.
• Type puraseva at search box

Puraseva Mobile Application Features and Usage

1. Click on puraseva image on search result to see the installation screen.
2. Click on “Install” Button to install the app and you can find the end result .

Puraseva Mobile Application Features and Usage

1. Click on “Open” Button to open the puraseva app
2. Click on “Create an Account” to create an account and enter the details as required and click “register” button. Password must contain one upper case, lower case, number and one special characters and length is 8-32 characters .

Puraseva Mobile Application Features and Usage

1. On Successful completion of the register page you would receive OTP to complete the registration formality and take you to the home page.

Note : You can see Portal activation code SMS from DM-CDMASM .

• Grievances:

1. It is first of its kind. Citizen can register his/her Grievances through his mobile app (puraseva) and send the complaint directly to the respective functionary.
2. On successful grievance citizen and Municipal functionary gets a sms alert to the respective mobiles.
3. This alert consists of CRN number which can used to track / reopen the ticket.
4. Has the facility to see his list of grievances as list.

Puraseva Mobile Application Features and Usage

• Property Tax:

1. Citizen can Search property tax details by the following :
   
   1. By Assessment Number
   2. By Name
   3. By Phone Number
   4. By Door Number

   Note: Citizen can make payment through mobile using his/her visa/master card.

   • Vacant Land Tax:
   1. Citizen can Search Vacant Land tax details by the following :
      
      1. By Assessment Number
      2. By Name
      3. By Phone Number
      4. By Door Number

      Note: Citizen can make payment through mobile using his/her visa/master card.

      Puraseva Mobile Application Features and Usage

      Citizens can Search Water Charges details by providing HSC Number:

      Puraseva Mobile Application Features and Usage

      Citizens can Search Building Plan Approval details by providing BPA Number

      Puraseva Mobile Application Features and Usage

      • Building Penalization Scheme:

      Citizens can Search Building Penalization Scheme details by providing BPS Number

      • Citizen Charter:

      Citizen Charter is document and SLA details are given for each department.

      Puraseva Mobile Application Features and Usage

      • SOS
      1. SOS consists of important phone numbers which are police,fire,and ambulance.
      2. Citizen need not have dial the number he simply click the number image and app will make an outgoing call.

      General Information

      • Administrative Sections of ULB
      • C&DMA Powers & Functions
      • Citizen Charter
      • e-Governance
      • Proforma Links
      • G.O's , Circulars & Proceedings
      • Organization Chart
      • Whom to contact
      • Circulars & Orders